Designing a Management Dashboard for Healthcare Professionals and Managers in the COVID-19 Epidemic

Authors

  • Rahdar, Moheb Ali Department of Industrial Engineering, Shahid Nikbakht School of Engineering, Sistan and Baluchestan University, Zahedan, Iran
Abstract:

Background and Aim: Access to integrated information, up-to-date statistics, and timely diagnosis of the disease will help managers and health care providers to manage the crisis caused by the COVID-19 epidemic. In the present study, a management dashboard was designed by determining the key performance indicators of COVID-19. Methods: In the first step, using scientific articles published between 2019 and 2020, the most important symptoms of COVID-19 patients were identified, and demographic characteristics were considered as key performance indicators. In the next step, the data entry method was determined in such a way that after entering the patient data in the dashboard, it is possible to make a decision about his/her infection with Covid-19 and also to examine the statistics of patients by age, sex and time of infection. Finally, using Excel 2016 and QlikView software, the proposed dashboard was designed in two parts: monitoring and diagnostics. Results: Four COVID-19 diagnostic methods including epidemiological history, clinical signs, chest CT images and laboratory diagnosis were considered as components of the diagnostic dashboard and for each of them, related key indicators were identified. In the monitoring dashboard, statistics on patients, age, gender and time of onset were included as key performance indicators. Conclusion: Due to the diagnostic dashboardchr('39')s ability to integrate data about COVID-19, medical staff is able to make decisions in less time and with fewer mistakes. Hospital managers can also manage the crisis through the suitable allocation of resources by receiving up-to-date statistics and making the right decisions.

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Journal title

volume 22  issue 10

pages  1013- 1024

publication date 2020-12

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